Returns & Exchanges

At givehugz, we want you to love every purchase, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all items in their original condition. Whether it is an exchange or a full refund, our goal is to ensure your shopping experience remains as comfortable as our products.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.

3

Pack and Ship

Securely place the items in their original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.

4

Receive Your Refund

After our warehouse receives and inspects your return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing